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Kent Trading Standards Warning: Fake Sky Technical Support Calls

September 6, 2013 4:12 PM

Satellite dishKent Trading Standards are warning of a call where an existing customer of Sky has received a fake call from a person claiming to be from "Sky Technical Support".

The caller claimed they could reduce the cost of their Sky 'bundle' by removing the insurance 'Sky Digital Protect' from the account.

The caller asked for credit card details 'for reference only' and promised not to debit any money from the card. The customer became suspicious when the caller phoned back to get further bank details. The customer contacted their bank to put a stop on the card and found out that a total of £54 had already been charged to the card.

BE VERY WARY OF ANY UNSOLICITED CALLS REQUESTING YOUR PERSONAL AND CARD DETAILS.

If you are a customer of the company calling then take details of the call and hang up. Then contact the company on a number you know to be correct. If you are a Sky customer and you have received a call like this then contact Sky directly using a telephone number from your recent statement.